Privacy policy

Visual Versatility (PTY) LTD (registration 2023/147244/07, 40 Stamford Street, Forest Hill, Johannesburg) respects your privacy and follows South Africa's Protection of Personal Information Act (POPIA).

What we collect

• What you tell us when you message or email us: your name, business name, phone number, area and what your business does.
• Content you send for your website: logo, photos, prices and opening hours.
• Payment details we need to invoice you and match your EFT payment. We do not collect card numbers.

Our website

We do not use advertising or tracking cookies. Our "free sample" form does not store anything on our website: it builds a WhatsApp message on your device, and you choose whether to send it. Our pages load fonts from Google Fonts, which means your browser contacts Google to fetch them.

Why we use it

To reply to you, build and host your website, invoice you, and look after your account. We do not sell your information.

Who we share it with

• Our hosting and domain provider, so your website and web address can work.
• WhatsApp and email providers, because that is how we talk to you.
• The public, but only what you ask us to publish on your own website, such as your business name, prices, photos and contact details.

How long we keep it

While you are a client, and afterwards for as long as we need it for accounting and legal reasons. If you decline a free sample, we delete the files you sent us when you ask.

Our Information Officer

Our Information Officer is Theophilus Amadasun, info@visualversatility.co.za, +27 67 140 3303. Visual Versatility (PTY) LTD is registered with the Information Regulator of South Africa under registration number 2026-068871.

Giving us your information is voluntary

If you do not give us the details we need (for example a name and an email address or phone number), we cannot prepare a quote or deliver the service.

Information going abroad

Some of our providers, such as email and messaging services, are based outside South Africa, so your contact details may be processed in other countries. We use providers that protect personal information, and we send only what is needed.

Your rights

You may ask to see, correct or delete the information we hold about you, or object to how we use it. Email info@visualversatility.co.za and we will reply within 30 days. You can also complain to the Information Regulator of South Africa (inforegulator.org.za).