Do you really show me the website before I pay?
Yes. We build a free sample with your own logo, prices and photos and send you the link. If you love it, we go ahead. If not, you owe us nothing.
How much does it cost?
Most clients choose the Launch Bundle: R1,950 in total (about $110), which already includes your first year of web address, hosting and business email. The Starter Site on its own is R1,500 (about $85) and is design only: to go online it also needs a web address and hosting (R450 a year), or your own. Extras are priced one by one: a picture slideshow R250 and a price calculator or price checker R350. A Business Site with up to four pages starts from R3,500 (about $195). See the pricing page for everything.
How do I pay? Can I pay the full amount?
By EFT. You can pay the 50% deposit and the rest within 7 days of your site going live, or pay the full amount at any time. Paying in full is your choice and is never compulsory.
Can I pay monthly?
Yes. R500 to start, then R145 a month for 10 months. That is R1,950 in total (about $110), the same as paying once. Your first year of web address, hosting and email is already included, so there is nothing extra to pay in year one. There is no interest and no extra fee.
Who owns my website, my domain and my hosting?
You do, once your invoice is paid in full. Until then the website files and hosting stay with us and, if a web address is included, we register it in our account. After full payment we transfer the web address to you within 7 days and hand over a copy of your website files and your logins (your email logins and, if your site has its own hosting account, your hosting login).
What happens if I do not pay the balance?
We may take your website offline until the balance is paid, because until full payment the website and hosting belong to us. We will always remind you first.
Do I need a domain (web address) already?
No. If you do not have one, we register a .co.za for you in your name. If you already have one, we connect it. A web address, hosting and business email together cost R450 a year (about $25). That is included in your first year with the Launch Bundle, and renews at R450 a year after that.
Why is there a yearly fee for the web address and hosting?
A website needs two things to be online: a web address and a place to live on the internet (hosting). Both are paid for every year, so we show them separately from our design work. If you already own a web address or hosting, tell us and we will connect it instead.
What do you need from me?
Your logo, your services and prices, your opening hours, your area and 2 or 3 photos of your work. A link to your Google Maps listing or Facebook page also works, and we will take what we need from it with your permission.
How long does it take?
Most first samples are ready within a few days once we have your details. After you approve, going live is quick.
Can I change things later?
Yes. One round of changes is included. Our care plan (R150 a month, about $8) covers regular updates to your prices, photos and opening hours.
Will my website work on a phone?
Yes. Every page is built for phones first, because that is where your customers look. It also works on tablets and computers.
Will people find me on Google?
Your website is set up so Google can read it: your name, area, services and contact details. For the best results we also recommend a Google Business listing with your photos. We can tell you how.
Do you only work in Soweto and Johannesburg?
Those are the areas we focus on, but we work with businesses worldwide. Clients outside South Africa pay the dollar amount.
Whose photos and logo do you use?
Only yours, or ones you give us permission to use. We never use pictures or reviews that are not yours.
Is there VAT?
No. Visual Versatility is not VAT registered, so no VAT is added to our prices.
How do I contact you?
Message us on WhatsApp on +27 67 140 3303 or email info@visualversatility.co.za. A real person replies.